Mysa Academy Training Policies

Mysa Academy Location: Halifax House, 93-101 Bridge Street, Manchester, M3 2GX

THE ULTIMATE ONLINE LASH COURSE

Course Access & Certification

Upon purchase, you will receive lifetime access to your fully accredited online lash course learning portal, including step-by-step video tutorials and a detailed training manual.

This course is designed for self-paced learning, meaning you can revisit materials anytime, even after completing the course.

You will have direct access to a qualified tutor to assist with any questions you may have.

Case Study Submission & Certification

To receive your Accredited Certificate, you must successfully complete and submit 6 full lash sets as case studies for assessment.

Case study feedback & certification processing typically takes 4-5 business days (this can vary depending on volume).

Refund Policy for Online Courses

No refunds can be issued for online courses once access has been granted, as all course materials are copyrighted and accredited.

Please ensure you are committed to the course before purchasing.


Starter Kits:

Enhance your lash journey with one of our specially curated starter kits, designed to help you get the most out of your course! 

IMPORTANT: Due to high demand, all Starter Kits are currently on pre-order and will be shipped within 7 working days of your order being placed.

But don’t worry, you’ll still get instant access to your online course, so you can start learning straight away while you wait for your kit to arrive.

A tracking number will be sent to you as soon as your kit has been shipped.

Thank you so much for your patience and support!

WHATS IN THE MYSA STARTER KIT?

x1 Mannequin Head with Replaceable Eye Lids

x1 Glue (5ml, 1–2 sec dry time)

x1 Silicone Tape

x1 Sensitive Tape

x1 Lash Shampoo

x1 SuperBonder

x1 Lash Tile

x1 Lash Wash Bottle

x1 Lash Mirror

x1 Remover

x2 Classic lash trays 

x2 Volume lash trays 

x3 Tweezers

x25 Gel Eye Pads

x25 Glue Rings

x25 Lipstick Applicators 

x25 Mascara Wands

x200 Adhesive Wipes

IN PERSON COURSES

PAYMENT & REFUND POLICY

Payment Options:

• Pay a £200 deposit and the remaining balance 7 days prior to the in-person training.

• Pay the full amount upon booking.

• Finance options available.

To pay a deposit or set up a payment plan contact us at mysabeautyx@gmail.com or @mysa.acadmey on instagram 

A non-refundable deposit of £200 is required to secure your place. The deposit amount will be deducted from your total course fee.

The remaining balance must be paid no later than 7 days before your course date.

Failure to make full payment by this deadline means:

• No model will be provided for your live model session. You will need to arrange your own model.

• If payment is not made within 24 hours of the final reminder, your course will be canceled, and your deposit will NOT be refunded.

STARTER KIT INFORMATION

All our in person training includes a starter kit worth £100+

Rescheduling & Cancellation Policy

Full refunds (excluding the deposit) are available if canceled at least 14 days before the course date.

If you cancel less than 14 days before, you will loose your deposit and receive a 50% refund or you can reschedule your training date free of charge.

If you miss your course or fail to attend, no refund will be given.

Late Policy

If you arrive 30 minutes late or more, the course will be canceled, and no refund will be given due to time constraints and the impact on scheduled models. However, your deposit may be transferred to a rescheduled date.


Model Policy

If your course includes a live model session, it's recommended that you bring your own model or we can provide a model for you if you let us know in advance.

Your model must:

• Arrive on time for their scheduled appointment.

• Be at least 16 years old (for insurance reasons).

• Have no existing lash extensions or any eye conditions that could interfere with treatment.

• If your model cancels last minute, we cannot guarantee a replacement, and you may need to practice on a mannequin instead.

BLENDED LASH TRAINING COURSE

Course Structure

This is a hybrid training program combining online theory with an in-person practical training day.

Step 1: Complete the online theory modules at your own pace.

Step 2: Attend your 1-day in-person training day for hands-on experience and live model practice.

Step 3: Once you've attended your in-person training day, you'll receive your certificate which makes you fully accredited, insurable.

Important: When enrolling, you’ll book your in-person training date in advance. This must be scheduled within one month to ensure the information stays fresh and you get the best learning experience. All online theory must be completed before your training day—failure to do so will result in course cancellation without a refund.

Certification & Case Study Submission

You must complete both the online theory and in-person practical training to receive certification.

2 DAY BEGINNER TO PRO MASTERCLASS

Course Details & Certification

All in-person courses are fully accredited and insurable. You will receive an Accredited Certificate upon successful completion of your training.


Final Notes from Mysa Academy

Becoming a lash technician was the best thing to happen to me, it gave me financial freedom and the ability to run my own business that I'm extremely passionate about. I would love to help you achieve the same success!

I can’t wait to welcome you to Mysa Academy, and I wish you all the success in your lash career!


For any questions or assistance, please email mysabeautyx@gmail.com or fill out the contact form below.

Interested? Lets be in touch...