Mysa Academy Training Policies
Mysa Academy Location: Halifax House, 93-101 Bridge Street, Manchester, M3 2GX
THE ULTIMATE ONLINE LASH COURSE
Course Access & Certification
Upon purchase, you will receive lifetime access to your fully accredited online lash course learning portal, including step-by-step video tutorials and a detailed training manual.
This course is designed for self-paced learning, meaning you can revisit materials anytime, even after completing the course.
You will have direct access to a qualified tutor to assist with any questions you may have.
Case Study Submission & Certification
To receive your Accredited Certificate, you must successfully complete and submit 6 full lash sets as case studies for assessment.
Case study feedback & certification processing typically takes 4-5 business days (this can vary depending on volume).
Refund Policy for Online Courses
No refunds can be issued for online courses once access has been granted, as all course materials are copyrighted and accredited.
Please ensure you are committed to the course before purchasing.
IN PERSON COURSES
PAYMENT & REFUND POLICY
A non-refundable deposit of £200 is required to secure your place. The deposit amount will be deducted from your total course fee.
The remaining balance must be paid no later than 7 days before your course date.
Failure to make full payment by this deadline means:
• No model will be provided for your live model session. You will need to arrange your own model.
• If payment is not made within 24 hours of the final reminder, your course will be canceled, and your deposit will NOT be refunded.
STARTER KIT INFORMATION
We highly recommend purchasing a starter kit, which includes all essential products for your training and case studies.
You may also choose to buy products separately. Please note, we do not profit from the kits, they are designed purely to make your training easier.
Rescheduling & Cancellation Policy
Full refunds (excluding the deposit) are available if canceled at least 14 days before the course date.
If you cancel less than 14 days before, you will loose your deposit and receive a 50% refund or you can reschedule your training date free of charge.
If you miss your course or fail to attend, no refund will be given.
Late Policy
If you arrive 20 minutes late, we will proceed with your training; however, the Business section at the end will be missed. You will still receive the Business Bible with all information included.
If you arrive 30 minutes late or more, the course will be canceled, and no refund will be given due to time constraints and the impact on scheduled models. However, your deposit may be transferred to a rescheduled date.
Model Policy
If your course includes a live model session, it's recommended that you bring your own model or we can provide a model for you if you let us know in advance.
Your model must:
• Arrive on time for their scheduled appointment.
• Be at least 16 years old (for insurance reasons).
• Have no existing lash extensions or any eye conditions that could interfere with treatment.
• If your model cancels last minute, we cannot guarantee a replacement, and you may need to practice on a mannequin instead.
BLENDED LASH TRAINING COURSE
Course Structure
This is a hybrid training program combining online theory with an in-person practical training day.
Step 1: Complete the online theory modules at your own pace.
Step 2: Attend your 1-day in-person training day for hands-on experience and live model practice.
Step 3: Once you've attended your in-person training day, you'll receive your certificate which makes you fully accredited, insurable.
Important: When enrolling, you’ll book your in-person training date in advance. This must be scheduled within one month to ensure the information stays fresh and you get the best learning experience. All online theory must be completed before your training day—failure to do so will result in course cancellation without a refund.
Certification & Case Study Submission
You must complete both the online theory and in-person practical training to receive certification.
2 DAY BEGINNER TO PRO MASTERCLASS
Course Details & Certification
All in-person courses are fully accredited and insurable. You will receive an Accredited Certificate upon successful completion of your training.
Final Notes from Mysa Academy
Becoming a lash technician was the best thing to happen to me, it gave me financial freedom and the ability to run my own business that I'm extremely passionate about. I would love to help you achieve the same success!
I can’t wait to welcome you to Mysa Academy, and I wish you all the success in your lash career!
For any questions or assistance, please email mysabeautyx@gmail.com or fill out the contact form below.